Job Description:
• Candidate has to handle inbound queries pertaining the issues.
• Remotely resolving the issues.
• Build sustainable relationship with the clients and solve their issues with minimum TAT.
• Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 support team upselling and cross selling.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Openings: 50
Experience: 0 – 5 years
Location: Chennai
Interested candidates can walkin on Monday to Friday at 1 pm to 6 pm with updated resume & Govt ID.
Venue:
CSS Corp –Ambit IT Park, Ground Floor,Ambattur Industrial Estate,
Chennai – 600058
Company Profile:
CSS Corp is a US-headquartered IT Services and Technology support company known for offering cloud transformation, digital and tech support services to enterprises and consumer products companies.
Contact Details:
Contact Person: Rajesh
Contact No: 7358596569
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